Unlimited Support & Device Protection for One Low Price
Get priority help, up to $199 in equipment coverage, and total peace of mind for your home technology.
ProTech is the smarter way to manage your technology—offering predictable support and faster help when you need it.
The Membership
A Better Way to Tech
We designed ProTech to be the service we would want for our own families: honest, reliable, and incredibly valuable.
- Equipment Protection.
- Get up to $199 in hardware coverage for parts like SSDs, RAM, or power supplies that keep your primary device running fast.
- Priority Response.
- Members skip the line with priority support, ensuring urgent issues are handled with minimal downtime.
- Sustainable Tech.
- We help extend the life of your devices by 2-3 years, reducing e-waste and your carbon footprint.
- Free Annual Wellness Check.
- A comprehensive yearly checkup to catch hardware failures early and keep your system running fast.
- 25% Off In-House Repairs.
- Substantial savings on all in-house labor for repairs, malware removal, and system optimizations.
- Unlimited Remote Support.
- Quick fixes and software help are just a click away with included remote assistance whenever you need it.
Coverage
Where ProTech Delivers Value
Most members join to avoid the recurring issues that quietly cost time, money, and peace of mind.
- Unexpected Repair Bills.
- Stop worrying about surprise $200+ repair costs. ProTech provides predictable support and deep discounts.
- Aging Technology.
- Don't let an old PC slow you down. We specialize in extending device lifespans with proactive maintenance.
- "Local" Support at Scale.
- Unlike big-box stores, we know our members by name and provide personalized service you can trust.
Local Service. Human Support.
Unlike national chains, we are your neighbors in Petal and Hattiesburg. We know your tech history and we're here when you need us.
Mississippi Based
Serving Petal & Hattiesburg
Why Join ProTech?
Most members save more in their first year than the entire cost of the subscription. It's not just support—it's protection.
$199 Equipment Coverage
We cover the first $199 of hardware parts needed to repair or upgrade your primary PC.
Coverage Includes
- SSD & RAM Upgrades
- Power Supply Replacements
- Internal Cooling Fans
Unlimited Remote Support
Software fixes, malware removal help, and tech questions answered via remote session whenever you need them.
Common Sessions
- Software Configuration
- Email & Account Setup
- Threat Scans & Cleaning
25% Labor Discount
Substantial savings on all in-house labor for complex repairs, system optimizations, and diagnostics.
Member Priority
- Priority Bench Queue
- Reduced Diagnostic Fees
- Faster Turnaround Times
Pricing
Choose the Right ProTech Plan
Choose the flexibility of monthly billing or save even more with an annual plan. Every membership starts with our $199 equipment coverage guarantee.
Policies
Restrictions and Agreement Highlights
What does "Equipment Protection" cover?
It covers up to $199 toward hardware components like SSDs, RAM, or power supplies that are necessary to keep your primary device functional and modern.
Is ProTech a warranty or insurance policy?
No. ProTech is a service subscription. It is not a warranty and not an insurance product.
How do cancellations and refunds work?
Coverage remains active through the current term after cancellation. We don't lock you in with hidden fees.
Can discounts be combined?
ProTech discounts are already our best rates and cannot be combined with other promotional offers.
How much remote support is included?
Basics and Family plans include reasonable unlimited remote support for software issues and general tech questions.
What is the service area?
ProTech is currently available to residents in Petal, Hattiesburg, Oak Grove, and Moselle.
How long is the term?
The term is 12 months. You can choose to pay monthly or annually for additional savings.
Need Help Choosing the Right Plan?
Tell us about your devices and support needs. We will recommend the most sensible ProTech option for your setup.